Emirates launches ‘one device’ strategy, empowering cabin crew with Apple products

Under this endeavor, all 20,000 Emirates cabin crew members have been provided with iPhone 13 or iPad Air devices loaded with business Emirates apps.

Introduction



Dubai’s renowned airline, Emirates, has unveiled its innovative ‘One Device’ strategy, which is set to transform the way its cabin crew operates. This initiative leverages the power of Apple products to enhance efficiency and elevate the in-flight experience.

Empowering the Cabin Crew

As part of the ‘One Device’ strategy, all 20,000 Emirates cabin crew members are now equipped with state-of-the-art Apple devices, specifically the iPhone 13 and iPad Air. These devices come loaded with a suite of custom Emirates applications.

Seamless Integration

The integration of Apple products into Emirates’ cabin crew operations promises to streamline tasks, improve communication, and enhance the overall passenger experience.

The Power of iPhone and iPad

The iPhone 13 and iPad Air devices are powerful tools that will enable cabin crew to perform a wide range of functions, from managing passenger requests to accessing crucial flight information and updates.

Custom Emirates Apps

The custom Emirates applications pre-installed on these devices will provide cabin crew with instant access to essential resources, enabling them to deliver top-notch service while ensuring passengers’ needs are met promptly.

Efficiency and Customer Service

This strategy underscores Emirates’ commitment to operational efficiency and elevating the quality of customer service. 

By equipping cabin crew with cutting-edge technology, the airline aims to set new standards in the aviation industry.

The ‘One Device’ strategy, powered by Apple technology, is poised to transform the way Emirates cabin crew serve passengers, making air travel with the airline an even more efficient and enjoyable experience.