Ryan Sergio Carranza’s career is a story of perseverance, passion, and people focused leadership. Starting his professional journey in 1998 as an HRD Personnel at One & One Precision Tech in the Philippines, Ryan Sergio Carranza initially managed employee benefits and administrative tasks. It was a humble beginning but it laid the foundation for understanding operations, people management, and organizational systems.
In 2006, Ryan Sergio Carranza made a pivotal career shift into the hospitality industry by joining Starbucks as a Barista. This transition from back office roles to a customer facing position marked the start of a transformative journey. It gave him firsthand experience in operations, customer service, and team collaboration, shaping his understanding of what drives success in the food and beverage industry.
The Starbucks Chapter Building Teams and Driving Excellence
Ryan Sergio Carranza’s ascent within Starbucks was rapid and impactful. From Barista, he advanced to Shift Supervisor, then Assistant Store Manager, and eventually District Manager overseeing 17 stores with 158 partners and managing a Profit and Loss budget of SAR 3.23 million. His leadership was characterized by operational excellence and a strong focus on developing people.
One of Ryan Sergio Carranza’s biggest achievements at Starbucks was successfully attaining the business plan for three consecutive years. This was not just a single success it demonstrated consistent, sustainable performance and the ability to implement systems that delivered results year after year. Achieving repeated success across multiple stores highlighted Ryan Sergio Carranza’s skill in building strong operational systems, optimizing processes, and leading diverse teams effectively.
Beyond numbers, Ryan Sergio Carranza’s commitment to people development was evident. He deliberately promoted 25 team members including 10 Store Managers, 5 Assistant Store Managers, and 10 Shift Supervisors. By developing talent and creating a pipeline of future leaders, Ryan Sergio Carranza ensured that his impact extended well beyond his tenure, leaving a lasting legacy within the organization.
Transition to SHMM Scaling Operational Impact
Currently, Ryan Sergio Carranza leads operations for four food and beverage brands at SHMM. In this role, he develops Standard Operating Procedures, drives strategic growth, and prioritizes people development. Ryan Sergio Carranza’s approach combines operational efficiency with leadership development, ensuring both business performance and employee satisfaction are achieved.
As part of his professional growth, Ryan Sergio Carranza is pursuing an MBA while aiming for C suite leadership within the next 5 to 7 years, focusing on regional food and beverage expansion. This demonstrates his commitment to continuous learning, strategic thinking, and long term leadership development.
The Power of People Development
For Ryan Sergio Carranza, people development is not just a responsibility it is the foundation of business success. His experience at Starbucks taught him that investing in team members produces a multiplier effect. Each individual trained and mentored by Ryan Sergio Carranza goes on to train and develop others, creating a ripple effect throughout the industry.
Ryan Sergio Carranza has implemented training programs ranging from Barista Training to Retail Management Programs. These programs have become standardized across multiple organizations and serve as guiding frameworks for talent development. Through this approach, Ryan Sergio Carranza has demonstrated that operational excellence and leadership development can go hand in hand.
Creating a Legacy of Balanced Leadership
Ryan Sergio Carranza’s professional philosophy is built on three pillars operational excellence, people development, and sustainable business practices.
Operational Excellence Ryan Sergio Carranza aims to leave a legacy of elevated operational standards. He has consistently developed Standard Operating Procedures, training programs, and quality assurance systems that continue to guide teams and operations even after he moves on.
People Development More than anything, Ryan Sergio Carranza wants to be remembered for the individuals he has developed. By promoting over 25 team members into management positions, he has created a lasting impact that extends far beyond his personal achievements. Each person he mentors represents a continuing cycle of leadership development and operational excellence.
Sustainable Business Practices Ryan Sergio Carranza has proven that profitability and people first leadership are not mutually exclusive. His consistent achievement of business plans while maintaining high employee satisfaction demonstrates a balanced approach that drives both financial performance and organizational growth.
Lessons in Leadership
Reflecting on his career, Ryan Sergio Carranza shares key lessons for aspiring leaders:
Learn Finance Early Understanding Profit and Loss statements from day one is essential to managing large budgets and driving strategic decisions.
Document Everything Building Standard Operating Procedures and documenting processes creates a legacy that lasts beyond individual tenure.
Develop People Early Mentoring others before holding a formal leadership title fosters a culture of growth and prepares future leaders.
Think Two Levels Up Operating beyond your current responsibilities prepares you for higher leadership roles.
Master Each Level Depth of expertise in each role is more valuable than rapid advancement.
Ryan Sergio Carranza’s philosophy highlights that success is not about climbing fast it is about building deep value, developing people, and creating systems that ensure long term success.
Vision for the Future
Ryan Sergio Carranza envisions leaving a transformative legacy in the food and beverage industry. He aims to be remembered as the operations leader who built enduring systems and empowered people to thrive. By combining operational excellence with strategic talent development, Ryan Sergio Carranza has shown that businesses can be both profitable and people centric.
His career trajectory from HRD Personnel in the Philippines to District Manager at Starbucks and now to Director of Operations at SHMM illustrates the power of dedication, leadership, and passion. Ryan Sergio Carranza’s story inspires professionals across industries to pursue excellence, prioritize team development, and create lasting impact.
Ultimately, Ryan Sergio Carranza is more than a business leader he is a mentor, innovator, and visionary in the food and beverage sector, demonstrating that the best leaders not only manage operations but also nurture talent, inspire teams, and build organizations that flourish sustainably.
Do connect him on LinkedIn
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