At only 26 years of age, Pratik Kachroo has emerged as one of the most promising leaders in the hospitality industry. As the Cluster Executive Director of Khamas Hospitality, he manages multiple portfolio, which includes properties in the United Arab Emirates, the United Kingdom, and Italy. His work spans multi property operations, commercial planning, guest experience development, and maintaining brand consistency across the group.
Recently, Pratik Kachroo received a significant milestone in his career when UAE Stories awarded him the prestigious title Executive Leader of the Year in Hospitality. He was honored for Shaping the Future of Global Hospitality, a recognition that highlights his influence, vision, and rapid rise as a leader in the sector.
A Journey Shaped by Early Experience and Strong Education
The story of Pratik Kachroo began at the front office desk where he learned the foundations of hospitality from the ground up. His early experience interacting with guests taught him the importance of empathy, patience, and personal attention. These lessons continue to guide his leadership style today.
Along with practical experience, Pratik Kachroo built a strong academic foundation. He completed a Bachelor of Science degree in Finance and Accounting from the University of Leicester in the United Kingdom. To deepen his knowledge of the industry, he pursued a Masters degree in International Hospitality Business Management at the Glion Institute of Higher Education in Switzerland. This combination of financial knowledge and high level hospitality education prepared him well for a global career.
The Successful Launch of Mama Shelter Dubai
One of the key achievements in the career of Pratik Kachroo is his leadership role in the launch of Mama Shelter Dubai. This project required a fresh and modern approach as the brand is known for its creative style, lively energy, and lifestyle focused identity. The Dubai property quickly became recognized for its colourful designs, social atmosphere, and ability to attract a new generation of travelers.
During this project, Pratik Kachroo handled operational planning, coordinated with multiple stakeholders, and guided the hotel through its pre opening phase. His work ensured that Mama Shelter Dubai entered the market with a strong identity and a memorable presence. The success of this project positioned him as a leader capable of bringing bold hospitality concepts to life.
Leading Transformation Through Rebranding and New Developments
As part of his role at Khamas Hospitality, Pratik Kachroo is leading several major developments and rebranding initiatives. These projects aim to strengthen the companys hospitality portfolio and introduce high quality experiences in Dubai.
He is currently involved in important developments such as The Ritz Carlton Residences in Business Bay, a luxury residential project designed for refined living. He is also guiding the development of the Courtyard by Marriott Hotel and the Marriott Residences in Jumeirah Village Circle. Another major project under his leadership is a lifestyle driven hospitality and residential concept in Dubai South which targets modern families, young professionals, and international travelers.
In each of these developments, Pratik Kachroo oversees brand positioning, commercial strategies, and all preparations related to pre opening and launch. His ability to connect global standards with local market needs plays an essential role in ensuring the long term success of these projects.
Proven Success in Profitability and International Repositioning
Throughout his journey, Pratik Kachroo has consistently contributed to the financial growth of multiple properties within the Khamas Hospitality group. His work in revenue improvement and cost efficiency has strengthened the performance of several hotels in Dubai.
Beyond the Middle East, his leadership has also supported the repositioning of well known international properties. Thornbury Castle in the United Kingdom and Grand Hotel Campione in Italy underwent successful transformations that refreshed their appeal and improved their performance. These results demonstrate the ability of Pratik Kachroo to work with hotels of different styles, histories, and markets.
A Leadership Approach Built on Vision and Human Connection
One of the qualities that sets Pratik Kachroo apart is his unique leadership style. While he is guided by clear commercial thinking, he also believes deeply in the emotional and human side of hospitality. He sees hospitality as more than simply running hotels. To him, it is about creating spaces where guests feel valued, understood, and welcomed.
He follows a vision driven approach that aligns with global trends such as lifestyle hospitality, branded residences, and experience focused travel. At the same time, he remains committed to traditional hospitality values, including personal service, consistency, and genuine care. This balance allows him to build high performing teams and deliver elevated guest experiences.
A Young Leader Representing the Future of Hospitality
The achievements of Pratik Kachroo show that leadership is not determined by age but by capability, dedication, and the willingness to grow. With every project he leads, he brings a fresh point of view and a global mindset that appeals to modern travelers and investors.
His award from UAE Stories as Executive Leader of the Year in Hospitality reflects this impact and positions him as a rising figure in both regional and global hospitality. Young professionals look up to him as an example of how ambition combined with focus can create meaningful success.
What Lies Ahead for Pratik Kachroo
The future of Pratik Kachroo is filled with potential as he continues to oversee developments, rebranding efforts, and operational improvements across the Khamas Hospitality group. With major projects still unfolding and new concepts in development, he is expected to play a significant role in the evolution of the company.
His journey so far demonstrates that he is committed not only to the commercial success of hotels but also to shaping the future of hospitality in a way that is modern, inspiring, and centered on human connection.
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