Meta is introducing a new feature to help users in the UAE regain access to their hacked Facebook or Instagram accounts using face recognition. With account hacking on the rise, this step is designed to offer a faster, safer, and more personal way for users to reclaim control over their digital identities.
This move signals a significant investment in user safety, particularly in the region where online scams and phishing attempts have grown in recent years. Meta says this new tool will help build trust and reduce frustration for people who find themselves locked out of their accounts.
Let’s explore how the feature works, why it matters, and how UAE users can benefit.

How Face Recognition Works for Account Recovery
Meta’s face recognition recovery process is built to be both easy and secure.

If a user suspects that their account has been hacked or they are locked out, they can now start the recovery process by simply using their front-facing camera. The system will prompt them to record a short video of their face, moving it slightly so that the software can confirm it’s really them.
Once verified, the system automatically starts the process of recovering the account. The company explains that this method offers faster results compared to traditional recovery steps, such as email verification or support tickets, which often take longer and may not always work—especially when hackers change contact details.
Users in the UAE can now find this feature when attempting to log in to a compromised account through the Meta Help Center.
Why Meta Chose the UAE for Launch
The UAE has seen a surge in online activity, with more users relying on platforms like Facebook and Instagram for both personal and business use. Along with this growth, cybercrime has also become a growing concern.
Meta says that the UAE was selected as one of the first regions to receive this new feature because of its high mobile penetration, tech-forward population, and an increasing number of support requests from the region.
According to Meta’s regional team, account hacking in the UAE often leads to the loss of valuable digital assets such as business pages, photos, and even ad campaigns. This tool is aimed at minimizing the impact of such attacks.
Privacy Matters: What Meta Says About Your Face Data
Naturally, the introduction of any face recognition technology raises questions about privacy.
Meta has clarified that the face videos used during recovery will not be stored or shared. Instead, the system uses a one-time verification model where the video is processed only for identity confirmation. After that, the video is deleted and cannot be accessed again.
This commitment is important, especially for users in the UAE who are becoming increasingly cautious about data security. The use of face recognition may seem intrusive to some, but Meta promises transparency and full user control.
To explore Meta’s privacy policy, users can visit Meta Privacy Center.
Helping Small Businesses Reclaim Control
Small business owners in the UAE often use their Facebook and Instagram accounts for sales, marketing, and customer service. A hacked account can mean lost income, missed messages, and damaged reputation.
This new face recognition feature is expected to be a game-changer for business users who need urgent access to their accounts.

Rather than waiting days for human support or sending emails that go unanswered, they can now use their own face to trigger the account recovery process almost instantly.
Step-by-Step: How UAE Users Can Use the Tool
Here’s a simple guide for users in the UAE who want to recover a hacked or locked account using the new Meta face recognition feature:
- Visit the Meta Help Center and select the option for account recovery.
- Choose the “Verify with Face ID” method when prompted.
- Record the short facial video as instructed (turn your head slowly left and right).
- Wait for verification, which typically takes just a few minutes.
- Once confirmed, follow the on-screen steps to reset your account password and secure it.
This process is available on both desktop and mobile versions of Facebook and Instagram.
What Users Are Saying in the UAE
While the feature is still rolling out, early feedback from UAE users has been mostly positive.
Many have appreciated how fast and easy the process is, especially compared to older methods that often required multiple support tickets or identity documents.
A few users have expressed concern about face data being misused, but Meta’s promise of deletion after verification has helped ease fears.
As with any new tool, wider adoption will take time, but it’s clear that many see this as a welcome upgrade in the way account security is handled.
What’s Next for Meta in the Region?
Meta has hinted that more tools powered by artificial intelligence and biometric security could be introduced soon in the UAE and other parts of the Middle East.
There are also plans to expand the recovery options by combining face recognition with voice and fingerprint scanning in future updates.
For now, the face recognition recovery system is a solid first step toward a safer, more user-friendly platform. And for users in the UAE, it’s a sign that their digital safety is being taken seriously by one of the world’s largest tech companies.
Final Thoughts
Getting locked out of your Facebook or Instagram account can feel like a nightmare—especially when it’s tied to your work, social life, or small business. Meta’s new face recognition tool is giving UAE users a faster, smarter way to fight back.
It’s easy to use, respectful of your privacy, and built to give you back control when things go wrong. In a world where cybercrime is growing, it’s good to see big tech making tools that put power back into users’ hands.
So if you’re in the UAE and ever find yourself locked out of your account, your face might just be the key to getting back in.
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