In response to the ban on e-scooters on the Dubai Metro, commuters can now opt for the convenient ‘Bus on Demand’ service provided by Dubai’s Roads and Transportation Authority (RTA). This ride-pooling service offers residents a flexible and efficient way to navigate specific community areas in Dubai, serving as an ideal last-mile solution for commuters.
What is the Bus On-Demand Service?
Introduced in 2020, the Bus On-Demand service operates mini buses that can be summoned via a mobile app. This service enables commuters to communicate with drivers to identify the nearest pick-up and drop-off points within the covered areas. Particularly beneficial for those without nearby bus stops, the service ensures seamless connectivity within designated zones.
How to Utilize the Service:
Step 1: Download the App
- Download the ‘Dubai Bus On Demand’ app from the Apple App Store or Google Play Store.
Step 2: Enter Personal Details
- Provide necessary information such as name, email address, and mobile number.
- Verify your identity using the one-time password (OTP) sent by RTA.
Step 3: Payment Setup
- Choose a payment method, either credit card or nol card.
Step 4: Select Route
- The app allows users to select available service areas.
- Choose your current location and desired drop-off point.
Step 5: Confirm Ride
- Review estimated arrival time, ride duration, and fare.
- Confirm location and receive directions to the nearest pick-up spot.
Cost of the Trip:
- Dh5 for single rides within the zone.
- Dh7 for single rides between zones.
- Dh4 for each additional passenger.
Connected Metro Stations:
Commuters from the following Metro stations can seamlessly continue their journey using the Bus on Demand network:
- Al Nahda (Green Line)
- Business Bay, Mashreq, Mall of the Emirates (Red Line)
- Stadium (Green Line)
Service Areas Covered:
Even non-Metro users can leverage the Bus on Demand service to navigate residential areas including:
- Al Barsha 1, 2, and 3
- Dubai Silicon Oasis
- Al Nahda
- Academic City
- Dubai Silicon Oasis
- Business Bay
Operational Timings:
- Monday to Thursday: 5 am to 12 am
- Friday and Saturday: 5 am to 1 am
- Sunday: 10 am to 1 am
As an alternative to e-scooters on the Dubai Metro, the Bus on Demand service offers commuters a reliable and cost-effective means of transportation within designated areas. Stay informed about service updates and enjoy hassle-free commuting in Dubai.
