Introduction
Losing your Emirates ID can be stressful, as it serves as a crucial identification document for residents in the UAE. Issued by the Federal Authority for Identity, Citizenship, Customs, and Ports Security (ICP), the Emirates ID is required for various official processes, including banking, travel within the GCC, and accessing government services. Fortunately, replacing a lost Emirates ID is a straightforward process. This guide will walk you through the necessary steps, costs, and important considerations.
Step 1: Report the Loss Immediately
The first and most crucial step in replacing your Emirates ID is reporting its loss. You must visit the nearest ICP Customer Happiness Center and inform the officials about the missing card. This step is essential for preventing identity fraud.
What to Bring:
- A valid passport with your UAE residence visa
- A police report (only required in some cases)
- Your lost Emirates ID number (if available)
- If you are under 15, your birth certificate and a parent’s Emirates ID are required
If your Emirates ID is damaged instead of lost, you can still apply for a replacement following a similar process.
Step 2: Apply for a Replacement
Once the loss is reported, you can apply for a replacement Emirates ID online or in person.
Online Application:
- Visit the ICP Website (www.icp.gov.ae) or use the ICP UAE Smart App.
- Select “Replace Emirates ID” under services.
- Enter your personal details and upload the required documents.
- Pay the applicable fees.
In-Person Application:
- Visit an ICP Customer Happiness Center or an approved typing center (such as AMER centers in Dubai).
- Fill out the Emirates ID replacement form.
- Submit required documents and complete biometric verification if necessary.
- Pay the replacement fees.
Step 3: Pay the Fees
The cost of replacing a lost or damaged Emirates ID depends on the validity of your card.
| Service | Fee |
|---|---|
| Replacement of Emirates ID (valid for 10 years) | AED 370 |
| Replacement of Emirates ID (valid for 5 years) | AED 370 |
| Urgent service fee (for fast-track processing) | AED 150 extra |
Payment Methods:
- Credit/Debit Card (for online applications)
- Cash (for in-person applications)
If you need an urgent replacement, opt for FAWRI Service at an ICP Customer Happiness Center, allowing you to receive a new ID within 24 hours.
Step 4: Receive the Emirates ID
After submitting your application, you will receive an SMS notification with the expected delivery date. Normally, it takes 7-10 working days for standard processing and 24 hours for urgent cases.
How to Track Your Emirates ID Application:
- Visit the ICP website.
- Click on “Track Application Status.”
- Enter your application number to check the progress.
Once your new Emirates ID is ready, it will be sent to your registered PO Box or Emirates Post branch for pickup.
Important Considerations
Can You Use a Digital Emirates ID While Waiting?
Yes! The UAE government allows residents to use a digital Emirates ID while waiting for their new card. You can download it from the ICP UAE Smart App and use it for official purposes.
What If Someone Finds Your Lost Emirates ID?
If someone finds your lost ID, they should return it to the nearest police station or ICP office. However, you should not rely on this possibility and should apply for a replacement as soon as possible.
Will Losing My Emirates ID Affect My Residency?
No, losing your Emirates ID does not affect your visa status, but you should report and replace it immediately to avoid legal issues.
Conclusion
Replacing a lost or damaged Emirates ID in the UAE is a simple process. By reporting the loss, applying for a replacement, and tracking your application, you can receive your new ID card within a few days. Whether you choose standard or urgent service, ensuring you have a valid Emirates ID is essential for everyday transactions and legal requirements in the UAE.
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