Dubai Taxi Company (DTC) is positioning itself as the dominant player in Dubai’s ride-hailing sector. Following a strong third-quarter performance in 2025, the company announced ambitious plans to capture 72% of taxi-based e-hailing services through its partnership with Bolt. CEO Mansoor Rahma Alfalasi stated that this strategic expansion, combined with fleet growth and operational innovation, strengthens Dubai Taxi’s position in the city’s transportation landscape.
Strong Third Quarter Performance
Dubai Taxi reported a 28% rise in net profits, reaching Dh76.4 million. This growth was driven by fleet expansion, increasing tourism, and the success of its Bolt operations. The company completed 13.1 million trips across taxi and limousine services during the quarter, marking a 7% increase compared to last year.
Alfalasi emphasized that these results were fueled by sustainable demand in Dubai, combined with strategic partnerships and fleet growth. He noted that all these factors contributed to the strong performance and reinforced Dubai Taxi’s market position.
Bolt Partnership Driving Market Growth
Dubai Taxi’s one-year partnership with Bolt has already generated nearly 4 million trips, with weekly trips surpassing 200,000. This collaboration is central to the company’s strategy to dominate Dubai’s ride-hailing market.
Alfalasi explained that the company sees Bolt as a long-term opportunity. He aims to reach 100% market share in the coming months by onboarding other operators through the Bolt platform. The recent partnership with Kabi, Dubai’s second-largest fleet operator, added over 3,000 vehicles to the Bolt network. This expansion significantly increases DTC’s operational reach beyond its own 6,215 taxis.
Expansion Beyond Dubai
Dubai Taxi is preparing to launch Bolt services in Abu Dhabi, offering both limousine and taxi options. Alfalasi confirmed that further city expansions are planned to strengthen the company’s presence across the UAE.
Since May, the company has integrated its own taxis into the Bolt app alongside third-party vehicles, creating a hybrid model that enhances service coverage and efficiency.
Fleet Expansion Accelerates Growth
The total operational fleet of Dubai Taxi now stands at 10,500 vehicles, marking a 19% increase compared to last year. The fleet includes 401 fully electric taxis, reflecting the company’s commitment to sustainable transportation solutions.
Alfalasi also mentioned plans to participate aggressively in the upcoming auction for approximately 600 new taxi plates from the Roads and Transport Authority (RTA). This move will further strengthen the company’s ability to meet growing demand across Dubai.
Delivery Fleet and E-Commerce Integration
Dubai Taxi is rapidly expanding its e-commerce delivery operations. The motorcycle fleet is expected to reach 3,000 bikes by the end of the year, up from around 2,600.
The company has partnered with major delivery platforms, including Careem, Smiles, Noon, Talabat, Kitopi, and Deliveroo, tapping into the growing e-commerce sector in Dubai. The Bolt app, which has surpassed 600,000 downloads, provides an additional avenue for customer engagement and service expansion.
Tourism Driving Demand
Dubai’s booming tourism sector continues to fuel demand for taxis. Alfalasi expressed confidence that the fourth quarter, typically a peak period for tourism-dependent businesses, will further support Dubai Taxi’s growth.
He noted that visitors to Dubai frequently use Bolt for convenient transportation, providing a steady stream of customers. This tourism-driven demand is a key factor in Dubai Taxi’s optimistic outlook for the upcoming months.
Workforce and Operational Efficiency
Dubai Taxi employs approximately 17,000 drivers and maintains a ratio of 2.5 drivers per vehicle to ensure continuous operations across two shifts. This structure accommodates turnover, leave, and peak demand periods, ensuring reliable service.
Response times for app bookings average three to four minutes, and airport queues are typically served in under 10 minutes. Dubai Taxi leverages technology and scale to provide fast, efficient, and customer-friendly services.
Strategic Partnerships Strengthen Market Presence
Dubai Taxi continues to focus on high-traffic locations for strategic partnerships. Recent agreements include collaborations with Coca-Cola Arena and the Union train network, joining existing contracts with Dubai Airports, Dubai Mall, and Atlantis Hotels.
Alfalasi explained that the company prioritizes large locations with high traffic volumes to maximize demand and operational efficiency. He also hinted at potential new mobility solutions, including subscription models and shared ride options, which will be introduced if they demonstrate sufficient demand.
Future Mobility and Autonomous Vehicles
Dubai Taxi is exploring the integration of autonomous vehicles but is waiting for official policies from the RTA before finalizing plans. The inclusion of self-driving taxis could enhance operational efficiency, reduce costs, and support Dubai’s vision of a smart, sustainable city.
Commitment to Sustainability
Dubai Taxi’s fleet includes 401 fully electric vehicles, reflecting the company’s commitment to environmental sustainability. This initiative aligns with Dubai’s broader goals of reducing emissions and promoting eco-friendly transportation options.
Looking Ahead
Dubai Taxi’s strategy combines fleet growth, digital partnerships, delivery services, and sustainable mobility solutions. With the Bolt platform enabling rapid onboarding of vehicles and operators, the company is well-positioned to consolidate its market dominance in Dubai and beyond.
Expansion into Abu Dhabi and other emirates, coupled with innovations like subscription services and shared ride models, will offer customers more convenient, efficient, and eco-friendly transportation options. These initiatives underline Dubai Taxi’s commitment to redefining ride-hailing in the UAE.
Conclusion
Dubai Taxi Company is rapidly transforming Dubai’s transportation landscape. Through strategic partnerships, fleet expansion, digital innovation, and sustainability initiatives, DTC aims to capture 72% of the taxi-based ride-hailing market.
With plans to expand to Abu Dhabi and the continuous growth of its delivery services, Dubai Taxi is set to provide faster, more reliable, and environmentally conscious transport solutions. Tourists, residents, and businesses can expect enhanced service quality and efficiency as Dubai Taxi solidifies its leadership in the UAE’s ride-hailing industry.
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