Dubai’s commitment to excellence in governance and public service has received global recognition once again, as the Dubai Roads and Transport Authority earns the internationally respected Great Place to Work certification. The achievement highlights the authority’s long-standing investment in people, workplace culture, and employee empowerment, reinforcing its reputation as a forward-thinking government entity.
The recognition places Dubai RTA among a select group of organizations worldwide that demonstrate exceptional standards in employee trust, engagement, and organizational culture. It reflects not only internal satisfaction levels but also the authority’s broader vision of building an inspiring, sustainable, and future-ready workforce.
Global Recognition Rooted in Employee Experience
The Great Place to Work certification is awarded by Great Place to Work, a globally recognized institution specializing in the assessment and benchmarking of workplace environments. The certification process relies on a robust, research-driven methodology that measures employee experience across key dimensions, including credibility, respect, fairness, pride, and camaraderie.
For Dubai RTA, the certification confirms that its internal policies and leadership practices are resonating positively with employees. Feedback gathered directly from staff members played a central role in the evaluation, making the recognition a genuine reflection of lived workplace experiences rather than a symbolic endorsement.
A Culture Built on Trust, Transparency, and Empowerment
At the heart of Dubai RTA’s success is a workplace culture shaped by trust and transparency. The authority has consistently focused on creating an environment where employees feel valued, heard, and empowered to contribute meaningfully to organizational goals.
This approach has translated into higher levels of job satisfaction, stronger collaboration across departments, and a shared sense of purpose. Employees are encouraged to take initiative, share innovative ideas, and participate actively in shaping the authority’s future, fostering a sense of ownership and pride in belonging to the organization.
Human Capital as a Strategic Priority
Dubai RTA’s leadership has long viewed human capital development as a strategic pillar rather than a supporting function. The authority adopts an integrated approach to workforce management, aligning employee development with organizational objectives and long-term sustainability.
By investing in continuous learning, professional growth, and leadership readiness, Dubai RTA ensures that its workforce remains agile and capable of responding to evolving transport, mobility, and urban development needs. This sustained focus on people has been instrumental in building resilience and maintaining high performance across the organization.
Leadership Commitment to Workplace Excellence
Athari Mohamed, Executive Director of Human Resources and Development at the Corporate Administrative Support Services Sector at Dubai RTA, emphasized that the certification reflects employees’ confidence in the organization’s work environment. She noted that the achievement demonstrates the authority’s commitment to adopting international best practices in human capital management.
According to Mohamed, Dubai RTA continues to foster a workplace grounded in corporate fairness, mutual respect, and teamwork. These values not only strengthen internal relationships but also support employees in achieving a healthy work–life balance, which has become increasingly important in modern organizational environments.
Measuring What Truly Matters
The Great Place to Work assessment focuses on pillars that directly influence employee engagement and organizational success. These include trust in leadership, pride in the organization’s mission, empowerment of talent, and access to skills development opportunities.
By excelling across these areas, Dubai RTA has shown that investing in employees is fundamental to achieving corporate excellence. The authority’s emphasis on measuring employee experience ensures that policies are continuously refined to meet workforce expectations and enhance overall well-being.
Recognition Beyond a Single Achievement
The Great Place to Work certification adds to a growing list of human resources milestones achieved by Dubai RTA. The authority has previously been recognized for its employee-centric strategies, including winning the GCC GOV HR Government Award in the category of Best Strategy for Employee Welfare and Benefits.
These accolades reflect the authority’s holistic approach to employee welfare, encompassing competitive benefits, supportive workplace policies, and programs designed to promote both professional and personal well-being.
Investing in Leadership and Future Readiness
Dubai RTA has also launched a range of specialized initiatives aimed at developing leadership capabilities and strengthening workforce readiness. Programs such as the Advanced Leadership Program and the Board’s Governance Program are designed to nurture future leaders and ensure continuity of excellence across all levels of the organization.
These initiatives equip employees with the skills, confidence, and strategic insight needed to navigate complex challenges and contribute to Dubai’s long-term development goals. By prioritizing leadership development, Dubai RTA reinforces its commitment to sustainable growth and institutional resilience.
Innovation-Driven and People-Focused
Innovation remains a defining characteristic of Dubai RTA’s workplace culture. Employees are encouraged to think creatively, embrace new technologies, and contribute to solutions that enhance mobility and public services across the emirate.
This innovation-driven mindset is supported by a people-focused framework that recognizes the importance of psychological safety, inclusion, and continuous feedback. Together, these elements create an environment where employees can thrive, innovate, and deliver value to the community.
Setting a Benchmark for Government Workplaces
Dubai RTA’s global recognition serves as a benchmark for government entities seeking to modernize workplace practices and attract top talent. The certification demonstrates that public sector organizations can compete with leading private sector employers when it comes to employee experience and organizational culture.
By aligning its human capital strategy with international standards, Dubai RTA strengthens its position as an employer of choice and reinforces Dubai’s reputation as a hub of excellence in governance and innovation.
A Forward-Looking Vision
As Dubai continues to evolve as a global city, Dubai RTA’s focus on people ensures that its workforce remains a key driver of progress. The Great Place to Work certification is not viewed as a final destination but as a milestone in an ongoing journey toward continuous improvement.
Through sustained investment in employees, transparent leadership, and a culture of trust and innovation, Dubai RTA is well positioned to meet future challenges while maintaining high levels of employee engagement and satisfaction.
In earning this global recognition, Dubai RTA has reaffirmed a simple yet powerful principle: when people thrive, organizations excel.
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