WhatsApp Ejari Service is changing how people in Dubai register rental contracts. The Dubai Land Department (DLD), together with Injazat, has launched this smart and easy way to register your tenancy contracts directly through WhatsApp.
Launched in August 2024, this new digital tool, known as AQARI, aims to help tenants and landlords complete their Ejari processes from the comfort of their phones.
Here’s everything you need to know about this game-changing update in Dubai’s property market.
What Is Ejari and Why Is It Important?
In Dubai, the Ejari system is a legal requirement that ensures all rental contracts are registered with the Dubai Land Department.
The word “Ejari” means “my rent” in Arabic. It helps protect the rights of both tenants and landlords. Once a rental agreement is registered, the tenant can access services like electricity and water connections, residency visas, and even court assistance in rental disputes.
What Is the WhatsApp Ejari Service?
The WhatsApp Ejari Service is a digital tool introduced under the AQARI platform by Injazat, in partnership with the Dubai Land Department.
It allows tenants and landlords to register tenancy contracts, renew them, and get their Ejari certificates — all by chatting with a verified WhatsApp number.
This new method is simple, fast, and secure, making it easier for people to handle rental paperwork without going to a DLD office or logging into online portals.
How the WhatsApp Ejari Service Works
To use the service, users need to send a message to the verified WhatsApp number linked to the DLD’s AQARI assistant. Here’s a step-by-step breakdown:
- Send a WhatsApp message to the official AQARI number
- Choose the service from the menu (for example, new Ejari registration or renewal)
- Submit the required documents like passport copy, Emirates ID, and tenancy contract
- Make the payment through the secure link
- Receive the official Ejari certificate via WhatsApp
The service is available 24/7, making it flexible for everyone.
Key Features of the WhatsApp Ejari Service
- Available all day, every day — even on holidays
- No need to install a new app
- Step-by-step chat support from the AQARI assistant
- Safe and secure payments and document handling
- Fast delivery of official Ejari certificates
Why This Matters for Dubai’s Property Sector
Dubai has always led the way in using smart city solutions, and this new service proves it once again. By digitizing rental processes, the DLD is making property management easier for:
- Residents and expats who often move between homes
- Real estate agents managing multiple contracts
- Landlords looking for quick, reliable services
This also supports Dubai’s bigger goal of becoming a paperless and fully digital government.
What Is AQARI and How Is It Related?
AQARI is the digital platform that powers the WhatsApp Ejari Service. It was launched by Injazat, a technology company in the UAE.
The AQARI platform offers many real estate services through WhatsApp and other tools. These include:
- Rental contract registration
- Property management services
- Direct communication with the Dubai Land Department
- Online rent payment support
User Reactions and Benefits
Since its launch in August 2024, thousands of tenants and landlords have started using the WhatsApp Ejari Service, and the feedback has been mostly positive.
People like that it’s easy to use, especially those unfamiliar with government procedures. Landlords and agents also appreciate how much time it saves.
Top benefits include:
- Faster processing of rental documents
- Less need to travel or handle paper
- Easy access to digital records and alerts
- No need for third-party agents in most cases
How to Access the WhatsApp Ejari Service
To use the service:
- Save the official AQARI WhatsApp number (example: +971 58 577 2253)
- Open WhatsApp and send a greeting like “Hello” or just say “Ejari”
- Follow the steps in the chat to register your tenancy
Be sure to have these documents ready:
- Emirates ID (front and back)
- Passport copy
- Signed tenancy contract
- Latest DEWA bill (in some cases)
- Landlord’s Emirates ID copy if needed
Looking Ahead: More Smart Real Estate Tools on the Way
The Dubai Land Department and Injazat are working on even more tools to add to the AQARI platform. Possible upcoming services include:
- Handling rental disputes directly through WhatsApp
- Listing properties with digital contracts
- Linking Ejari with automatic DEWA connections
- Getting instant help from AI-powered chat assistants
These efforts show that Dubai is not just following the smart city trend — it is leading it.
Final Thoughts: Making Renting in Dubai Stress-Free
The WhatsApp Ejari Service marks a major change in how rental contracts are managed in Dubai.
It saves time, reduces hassle, and removes paperwork from the process. By combining smart technology and government partnerships, Dubai is making it easier for everyone — whether you’re renting your first apartment or managing many properties.
Rent registration in Dubai is now just a message away.
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