Dubai-based resident Tristan Sommer-Enriquez recognized a common issue faced by travelers arriving in the city with time to spare before hotel check-ins: the inconvenience of lugging baggage around while exploring.
His solution, ‘Baggage Taxi,’ an on-demand baggage-hailing platform driven by artificial intelligence (AI), aims to alleviate this challenge.
Personal Experience Inspiring Innovation:
Drawing from his experience as a frequent business traveler, Tristan highlighted the struggles of navigating cities with luggage in tow between hotel check-out and flight departures.
The concept stemmed from his inconvenience in big metropolitan cities over the last 15-20 years.
Describing ‘Baggage Taxi’ as the ‘Uber for baggage,’ Tristan emphasized the platform’s convenience in collecting, storing, and delivering baggage with a single click, eliminating the need for travelers to carry their bags around the city.
Enhancing Traveler Experience:
The platform offers convenience and cost-effectiveness for travelers facing situations like late flights and extended stays.
By delivering luggage to airports at desired times, ‘Baggage Taxi’ allows tourists to explore or shop without being burdened by their bags.
For a fee of Dh99 for the first bag and Dh35 for each additional piece, the service covers collection, storage, and delivery.
Tristan noted that tourists from various countries, including Canada, the US, Germany, Britain, Portugal, Italy, India, Pakistan, Korea, China, and Australia, predominantly utilize the service.
Operational Details and App Launch:
The service primarily caters to customers arriving in the morning, aiming to deliver bags to hotels by check-in time and departing customers with evening flights.
Currently available through their website, ‘Baggage Taxi plans to release its app by the month’s end, further enhancing accessibility for users seeking hassle-free luggage management in Dubai.
