The Roads and Transport Authority has taken another decisive step toward smarter urban mobility by expanding its e-scooter riding permit service beyond its official website. Riders can now apply for permits seamlessly through the RTA Dubai app as well as the Dubai Now app, reflecting Dubai’s ongoing commitment to digital innovation and customer-centric public services.
This expansion marks a significant milestone in the emirate’s journey toward becoming one of the world’s smartest cities. By integrating the service across multiple digital platforms, RTA has removed the need for in-person visits or reliance on a single access point, allowing residents and visitors to complete the entire process anytime and anywhere.
A Smarter, Simpler Digital Experience for Riders
Applying for an e-scooter riding permit is now designed to be intuitive and stress-free. Through the RTA Dubai app, users are guided step by step through a clear digital process that prioritizes both convenience and safety. From account login to permit issuance, every stage is optimized to reduce time and effort.
Applicants are required to complete an online theoretical test that covers essential e-scooter regulations, traffic awareness, and safe riding principles. This ensures that riders not only gain access to e-scooters legally but also understand how to operate them responsibly within Dubai’s busy urban environment.
Once the test is successfully completed, the permit is issued electronically through RTA’s smart channels, enabling riders to start using e-scooters immediately in approved areas.
Supporting Dubai’s Vision for Smart Mobility
This initiative is part of a broader strategy to accelerate digital transformation across public services. By expanding the e-scooter permit service to multiple platforms, RTA reinforces its role in shaping a connected, efficient, and sustainable transport ecosystem.
The authority’s focus goes beyond convenience. Regulating emerging mobility options like e-scooters is essential to maintaining road safety, improving traffic flow, and ensuring harmony between pedestrians, cyclists, motorists, and micro-mobility users. Digital permits allow RTA to manage this growing mode of transport with greater accuracy and oversight.
Enhancing Safety Through Awareness and Regulation
RTA has emphasized that the e-scooter permit service is not merely an administrative requirement but a key safety initiative. The mandatory online training and test are designed to raise awareness about responsible riding behavior, correct use of protective gear, and adherence to traffic rules.
By ensuring that riders are informed before they hit the road, RTA aims to reduce accidents, protect vulnerable road users, and promote a culture of shared responsibility. The permit system also enables authorities to address violations more effectively and maintain safer streets for everyone.
Flexible Access Across Multiple Platforms
The service remains available on the RTA website, giving customers the freedom to choose their preferred channel. Whether through the web portal, the RTA Dubai app, or the Dubai Now app, users can access the same streamlined experience.
This multi-channel approach reflects RTA’s understanding that different users have different digital preferences. By meeting customers where they are, the authority ensures broader adoption and smoother compliance with regulations.
Who Needs an E-Scooter Riding Permit
RTA has urged all e-scooter riders who do not fall under exemption criteria to obtain a valid permit before riding in authorized areas. The permit is mandatory for most riders and plays a crucial role in maintaining order within Dubai’s expanding micro-mobility network.
Riders are also reminded to comply with all applicable laws, instructions, and safety guidelines. This includes wearing helmets, respecting speed limits, and avoiding restricted zones.
Step-by-Step Guide to Obtaining the Permit
Accessing the e-scooter riding permit is straightforward and fully digital. Riders can follow these steps to get started:
First, access the service through the RTA website or the activated applications, including the RTA Dubai app and the Dubai Now app.
Next, log in using an existing account or create a new user profile.
Then, select the service titled “E-Scooter Riding Permit” from the available options.
Applicants must review the instructional materials provided, which focus on traffic safety rules and the correct use of e-scooters.
After completing the learning materials, users must successfully pass the electronic theoretical test.
Once approved, the digital permit is sent via email and text message, allowing immediate use.
Key Terms and Conditions Riders Must Know
To ensure clarity and compliance, RTA has outlined several important terms and conditions associated with the e-scooter permit.
The minimum age requirement to apply for a permit is 17 years.
Holders of valid UAE or international driving licenses are exempt from the permit requirement.
E-scooters may only be used in designated zones and dedicated tracks approved by RTA. These include popular areas such as Downtown Dubai, Jumeirah, and Palm Jumeirah.
Certain locations remain restricted, including Saih Al Salam, Al Qudra, and Al Meydan, where e-scooter use is not permitted.
Penalties and fines apply for violations, such as riding without a permit, operating outside authorized areas, or failing to wear a helmet.
Building the Future of Urban Mobility
The expansion of the RTA e-scooter permit service highlights Dubai’s proactive approach to managing new transport trends. As micro-mobility continues to grow, clear regulations supported by smart digital tools will be essential to balance innovation with safety.
By making the permit process accessible, educational, and efficient, RTA is empowering riders while protecting the wider community. This initiative not only simplifies daily commutes and short trips but also reinforces Dubai’s reputation as a global leader in smart, sustainable urban transport.
As e-scooters become an increasingly common sight across the city, RTA’s digital-first approach ensures that convenience never comes at the cost of safety, setting a strong foundation for the future of mobility in Dubai.
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