Dubai Airports has taken another significant step toward transforming the future of airport operations by launching a major robotic cleaning programme across key airport locations. In partnership with Farnek, a leading UAE-based smart and green facilities management company, more than 30 autonomous cleaning robots are being deployed to enhance cleanliness, efficiency, and sustainability. The initiative supports Dubai Airports’ vision of delivering a seamless, technology-driven passenger experience while advancing the emirate’s smart airport strategy.
A Strategic Move Toward Smarter Airport Operations
A Large-Scale Deployment Across Dubai Airports
The deployment of over 30 autonomous cleaning robots spans five major areas: Terminal 1, Terminal 2, Concourse D, Dubai Cargo Village, and Al Maktoum International Airport. These robots have been introduced as part of a five-year facility management partnership between Dubai Airports and Farnek. The scale and scope of this initiative make it one of the largest robotic cleaning programmes within the Middle East aviation sector.
The primary objective behind this transformation is to improve how cleaning and hygiene services are delivered at airports that serve millions of passengers every year. Through automation and smart technology, Dubai Airports is working to maintain exceptional cleanliness standards even during peak travel periods.
Improving Efficiency and Enhancing Guest Experience
Essa Al Shamsi, Senior Vice President of Terminal Operations at Dubai Airports, shared that the introduction of robotics was motivated by a simple yet powerful goal: to make airport operations smarter, more efficient, and more sustainable. By using autonomous cleaning systems, Dubai Airports can maintain a consistent level of service while utilising resources more responsibly.
In an airport environment that operates nonstop, efficiency is crucial. The robots not only support human cleaning teams but also help them focus on tasks that require more skill and attention. This balance contributes to a better working environment for staff and an elevated experience for passengers who expect high standards of cleanliness across all airport touchpoints.
Farnek’s Hybrid Unit Model Sets a New Standard
Combining Robotics and Human Expertise
A unique aspect of this programme is its integration into Farnek’s Hybrid Unit model. This system blends robotic cleaning units with physical teams to create a more advanced, synchronized method of operation. Robots handle routine floor cleaning and other repetitive tasks, while human staff focus on detail-oriented responsibilities.
This combination ensures consistent results across large spaces like terminals and concourses, where manual cleaning can be time-consuming and labour-intensive. The shift also encourages a more efficient use of manpower, allowing human teams to be deployed in areas where their skills have maximum impact.
Setting New Operational Benchmarks in the Region
Markus Oberlin, Group CEO of Farnek, stated that this partnership strengthens Dubai Airports’ position as a global reference for smart facilities management. By combining automation, digitalisation, and sustainability under one operational model, both organisations are setting new industry benchmarks for innovation and excellence.
According to Oberlin, the renewal of the contract marks a new phase in the partnership between Dubai Airports and Farnek. It reflects a shared commitment to continuous improvement, smart processes, and a long-term vision for intelligent facility management at scale.
Preparing for the Next Generation of Smart Cleaning
Exploring Advanced Robotic Models
Following the successful rollout of this programme, Dubai Airports and Farnek are already looking ahead. Future plans include exploring more advanced robotic systems that offer better performance, enhanced navigation, and improved energy efficiency. These next-generation models may also feature advanced sensors and technology capable of handling more complex cleaning tasks.
This proactive exploration ensures that Dubai Airports remains ahead of technological trends and continues to implement solutions that support both growth and sustainability.
Leveraging AI and Data-Driven Insights
One of the key developments planned for the near future is the integration of stronger AI analytics and performance-based sustainability metrics. These advanced systems will help track cleaning needs based on real-time passenger flow, usage patterns, and operational demands.
The long-term objective is to create a cleaning ecosystem that adapts dynamically to airport activity. With AI-driven insights, cleaning operations can be scheduled more intelligently, allowing resources to be deployed exactly where and when they are most needed. This level of optimisation supports the broader smart airport vision that Dubai is aiming for.
How Robotics Support Sustainability Goals
Reducing Environmental Impact
Sustainability is a core pillar of Dubai Airports’ long-term strategy, and robotics play an important role in achieving this. Autonomous cleaning systems consume less water, are energy efficient, and help reduce waste associated with manual cleaning processes.
With better precision and reduced human error, the robots ensure that cleaning tasks are carried out without unnecessary use of water, chemicals, or electricity. This supports environmental goals while maintaining high standards of hygiene.
Building a Smarter, Greener Airport Environment
Dubai Airports is committed to adopting technologies that reduce environmental impact without compromising guest experience. Robotics support this mission by enabling smarter management of resources and more sustainable operational practices.
The programme also aligns with the UAE’s broader vision of sustainability, innovation, and global leadership in advanced technology. Through efficient use of energy and data-driven planning, Dubai Airports is contributing to a cleaner, greener future for the aviation sector.
Farnek’s Role in Transforming Facilities Management
Four Decades of Industry Experience
Established in 1980, Farnek has grown into one of the UAE’s most trusted and technology-driven facilities management companies. With more than 10,000 employees, the company provides services across aviation, hospitality, commercial, retail, telecom, residential, and government sectors.
Farnek’s experience, expertise, and dedication to innovation have positioned it as a leader in smart FM solutions. The partnership with Dubai Airports showcases the company’s capability to manage large-scale, tech-integrated operations effectively.
A Commitment to Technology and Workforce Development
Farnek’s approach is centred around blending human expertise with smart solutions. The integration of robotics, digital platforms, and sustainability tools under its Hybrid Unit model demonstrates a forward-thinking mindset designed to enhance productivity and performance.
The company also invests heavily in training and professional development, ensuring that its workforce understands how to collaborate effectively with advanced technologies.
A Future Built on Technology, Sustainability, and Innovation
Raising Global Aviation Standards
Dubai Airports’ robotic cleaning programme is more than a modernisation effort; it represents a forward-looking approach to airport operations and passenger service. By integrating automation into daily cleaning activities, Dubai strengthens its reputation as a global leader in aviation excellence.
The programme ensures that cleanliness remains consistent even during peak travel seasons, resulting in better passenger comfort and satisfaction. As Dubai continues to grow as an international aviation hub, innovations like these will play an essential role in maintaining world-class standards.
Continuing the Journey Toward a Fully Smart Airport
The adoption of robotic cleaning technology is one step in a larger shift toward creating a fully smart and sustainable airport environment. Dubai Airports is actively exploring additional areas where automation and AI can streamline operations, reduce environmental impact, and enhance guest experiences.
The future of airport facilities will be shaped by adaptive systems, real-time data, and collaborative robotics. With this programme, Dubai is already positioning itself ahead of global trends, paving the way for a new era of intelligent airport management.
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